Privacy Policy

Last updated: January 30, 2026

Tsuki CO. ("we", "us", or "our") operates this website. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

Information you provide directly: When you make a purchase, you provide your name, email address, shipping address, and payment information through our payment processor.
Payment information: All payment transactions are processed through Stripe. We do not store your credit card number or full payment details on our servers. Stripe's privacy policy governs the handling of your payment data.
Communications: If you contact us via email, we collect your email address and the contents of your message.
Automatically collected information: When you visit our website, we may automatically collect technical data such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and delivery
Communicate with you about your purchases, including order confirmations and shipping updates
Respond to your inquiries and provide customer support
Process refund or cancellation requests
Comply with legal obligations and resolve disputes
Improve our website and customer experience

3. How We Share Your Information

We may share your personal information with the following third parties:

Stripe: Our payment processor, which handles all payment transactions securely. Your payment data is shared directly with Stripe and governed by Stripe's Privacy Policy.
Shipping providers: We share your name and shipping address with Japan Post Service to fulfill and deliver your orders.
Charitable organizations: When proceeds are donated to charity, we do not share your personal information with the charity.
Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information:

All payment processing is handled by Stripe, which is PCI DSS compliant
Our website uses HTTPS encryption to protect data in transit
We limit access to personal information to only those who need it to fulfill orders and provide customer support
We do not store sensitive payment information on our servers

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to complete transactions, provide customer support, and comply with legal obligations.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict processing of your information

To exercise any of these rights, please contact us at artshopmarzia@gmail.com.

7. Cookies

Our website may use essential cookies necessary for the functioning of the site and payment processing. We do not use advertising or tracking cookies.

8. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
artshopmarzia@gmail.com